Privacy Policy

1. Introduction

Welcome to Royal Corporation. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

Full name
Email address
Telephone number
Billing and delivery address
Information provided through contact forms or customer inquiries

Order and Transaction Information

Products purchased or requested
Order details and delivery preferences
Payment status and transaction references

We do not intend to collect or store complete credit card or debit card details on our website. Payment information may be processed by third-party payment service providers, where applicable.

Technical Information

When you visit our website, certain information may be collected automatically, including your Internet Protocol address, browser type, device information, pages visited, and website usage data.

3. How We Use Your Information

Royal Corporation may use the information we collect to:

Process and manage customer orders.
Arrange deliveries and provide order updates.
Respond to questions, inquiries, and customer support requests.
Provide information about our products and services.
Improve our website, products, and customer experience.
Maintain website security and prevent fraudulent activities.
Comply with applicable legal, tax, and regulatory requirements.
Send promotional communications where permitted by law and, where required, with your consent.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website traffic, and enhance the browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required by applicable law, we will request consent before using non-essential cookies.

5. Sharing of Personal Information

Royal Corporation does not sell personal information to third parties.

We may share relevant information with trusted third parties when necessary to operate our business, including:

Delivery and logistics providers.
Payment processing providers.
Website hosting and technical service providers.
Website analytics and security service providers.
Professional advisers, auditors, or legal authorities where required.

We share only the information reasonably necessary for the relevant purpose and expect service providers to handle personal information appropriately.

6. Payment Security

If online payments are available on our website, transactions may be handled by third-party payment providers. Their privacy policies and security practices govern the information they process.

Customers should review the applicable payment provider’s terms and privacy policy before completing a transaction.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, and dispute resolution.

The retention period may vary depending on the type of information and applicable legal requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of promotional emails by using the unsubscribe option, where available.

To exercise these rights, please contact Royal Corporation using the contact information provided on our website. We may need to verify your identity before processing certain requests.

10. Third-Party Links

Our website may contain links to third-party websites, services, or payment platforms. These websites operate independently and may have their own privacy policies.

Royal Corporation is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review their policies before sharing personal information.

11. Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

12. International Data Transfers

Where necessary for our business operations, personal information may be processed or stored in locations outside your country of residence.

Where applicable, Royal Corporation will take reasonable steps to ensure that such transfers comply with relevant data protection requirements.

13. Changes to This Privacy Policy

Royal Corporation may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal obligations, or applicable regulations.

Any updated version will be published on this page with a revised effective date. We encourage visitors to review this page periodically.