Welcome to Royal Corporation. These Terms & Conditions govern your access to and use of our website, www.royalcorporation.pk, and the products and services offered through it.

By accessing our website, placing an order, or purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. About Royal Corporation

Royal Corporation offers a wide range of products, including electrical items, paints and varnishes, sanitary ware, hardware, garments and clothing, electronics, beauty and makeup products, mobile gadgets, and other merchandise.

Our products, prices, and availability may vary from time to time.

2. Use of Our Website

By using this website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Avoid activities that may damage, disrupt, or interfere with the website.
• Not attempt unauthorized access to our website, systems, or customer information.
• Not use our website to engage in fraudulent or misleading activities.

We reserve the right to restrict or suspend access to our website where misuse or suspicious activity is identified.

3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information are accurate.

However, actual product colours, packaging, appearance, or specifications may differ slightly from website images due to display settings, manufacturer updates, or product variations.

All products are subject to availability. We reserve the right to discontinue products or limit quantities where necessary.

4. Prices and Payments

All product prices and applicable charges will be displayed on the website or communicated to customers before order confirmation.

Prices may change without prior notice. Any price change will not automatically alter an order that has already been confirmed, except where correction or adjustment is required by applicable law or agreed with the customer.

Customers are responsible for providing accurate billing and payment information. Orders may be delayed or cancelled if payment cannot be verified or processed.

Any applicable delivery fees, taxes, or additional charges will be communicated where relevant.

5. Orders and Confirmation

Placing an order through our website constitutes a request to purchase the selected products.

An order is considered accepted when Royal Corporation confirms it through an appropriate communication channel, such as email, telephone, or an order confirmation message.

We reserve the right to decline or cancel an order in cases involving product unavailability, pricing or listing errors, suspected fraud, payment issues, or other legitimate reasons.

If payment has already been received for an order that we cancel, any applicable refund will be handled according to our Refund Policy and applicable law.

6. Shipping and Delivery

Royal Corporation aims to process and deliver orders within the estimated timeframe communicated to the customer.

Delivery times may vary depending on product availability, delivery location, courier services, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

Royal Corporation will not be responsible for delivery delays caused by incorrect customer information or circumstances beyond its reasonable control. This does not limit any rights customers may have under applicable law.

7. Return, Exchange and Refund Policy

All returns, exchanges, and refunds are governed by our separate Return & Exchange Policy, available on our website.

Customers should review that policy before placing an order. Eligibility, product condition requirements, return procedures, and applicable refund methods will be determined according to the published policy and applicable law.

Nothing in these Terms & Conditions is intended to remove any consumer rights that cannot legally be excluded.

8. Warranty and Product Claims

Product warranties, where available, are subject to the terms specified by the manufacturer or supplier and any warranty information provided at the time of purchase.

Some products may be sold without a warranty. Customers should review the applicable product details before purchasing.

If a product is faulty, damaged, or incorrect, customers should contact our support team promptly so the matter can be assessed under our Return & Exchange Policy and applicable law.

9. Customer Accounts and Information

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login details and for activities carried out through your account.

You agree to notify us promptly if you suspect unauthorized access to your account.

Personal information submitted through our website will be handled according to our Privacy Policy.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, logos, graphics, website design, and other materials, belongs to Royal Corporation or is used with appropriate authorization.

You may not reproduce, distribute, modify, or commercially use website content without prior written permission from the relevant rights holder, except where permitted by applicable law.

Product names, trademarks, and logos belonging to third parties remain the property of their respective owners.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, such as payment providers and delivery companies.

These services may operate under their own terms and privacy policies. Royal Corporation does not control third-party websites and is not responsible for their content or practices, except where responsibility cannot be excluded under applicable law.

12. Limitation of Liability

Royal Corporation makes reasonable efforts to maintain accurate website information and reliable website access. However, we do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

To the extent permitted by applicable law, Royal Corporation will not be liable for indirect or consequential losses arising from website use or product purchases.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

13. Privacy and Security

We take reasonable steps to protect customer information submitted through our website.

Customers should avoid sharing passwords, payment credentials, or other confidential information with unauthorized parties.

Please refer to our Privacy Policy for details about how personal information is collected, used, and protected.

14. Changes to These Terms

Royal Corporation reserves the right to update or revise these Terms & Conditions when necessary.

Changes will be published on this page with an updated revision date. Continued use of the website after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions are subject to the applicable laws of Pakistan.

Any disputes arising from the use of our website or purchases from Royal Corporation will be addressed in accordance with applicable law and the jurisdiction of the competent courts.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us using the details below.

Royal Corporation

Phone: 051 573 9096

Mobile: 0324 522 4800

Office Address: Royal Corporation, Bahria Town Phase 8, Rawalpindi, Pakistan

Website: https://www.royalcorporation.pk/

Thank you for choosing Royal Corporation.